Return policy

Cancel We accept to cancel the order before the product is shipped or produced. If the order is cancelled, you will get a full refund. If the product has been shipped, we can't cancel the order. Return (if applicable)

We accept product returns. The customer has the right to apply for return within 14 days after the product is delivered. To qualify for return, your item must be unused and in the same state as the received item. It must also be in the original packaging. In order to complete your return, we need a receipt or proof of purchase. Please ask our customer service to make sure you send the package to the correct address.

Notes

Custom orders or personalized goods are not entitled to a 14-day refund. 

If the return is caused by the consumer, the consumer shall bear the freight. The specific cost should be calculated according to the courier company you choose.

If the goods received are damaged or incorrect due to our reasons, the consumers do not have to bear the freight for this reason. When returning products, consumers will not be charged any purchase fee.

Refund (if applicable) After receiving and checking your return, we will send you a receipt notice by email. We will also inform you to approve or reject the refund. If you are approved, your refund will be processed and the credit limit will be automatically applied to your credit card or original payment method within a certain number of days. The refund is delayed or omitted (if any). If the refund has not been received, please check your bank account again. Then contact your credit card company. It may take some time to officially issue the refund. Next, please contact your bank. Refund usually takes some processing time. If you have completed all these operations but still have not received a refund, please contact us in the following ways

Please contact our customer service through fafafa@happygou168.shop Get the re